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  Calistoga Roman Spa Hot Springs Resort...MOTEL!!!

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Author Topic:   Calistoga Roman Spa Hot Springs Resort...MOTEL!!!
TJ&LJ
Junior Member
posted 05-12-2008 09:02 AM     Click Here to See the Profile for TJ&LJ   Click Here to Email TJ&LJ     Edit/Delete Message
I wasn't aware that one can so easily paste the words "resort" and "spa" on random shacks...The Roman Spa Hot Springs and Resort is an ill-played farce- to put it nicely. I booked reservations for 2 nights for Mother's Day weekend after seeing this "resort's" webpage and all of the glowing reviews on said page. I asked for accomodations big enough for 3 people; myself, my husband, and my mother in-law. I was promised a room with 2 queens and a full kitchen. What we got was 1 small queen bed and a LOVELY twin size bed! Our full kitchen was pathetically tiny and outdated. Not to mention, there weren't any real coffee cups, but I guess the staff at this "resort" don't expect anyone to drink coffee anyhow because there wasn't any in our "suite". As for the daily maid service, I suppose you can't expect too great of service at a "luxury resort" right? Their kind service apparently didn't include new towels after 1 day, or new shampoo (which was so cheap I wouldn't even use it on my pets), we didn't even get our cups washed or replaced, just left in the sink. But on the bright side, our queen and twin beds were made when we returned to our "resort". The Roman Spa Hot Springs Resort boasts on their website: "This delightful hotel and hot springs resort is a unique blend of Napa Valley style and warm hospitality in a captivating locale." They should really rephrase this on their website to read "our MOTEL hasn't had any upgrades since the 70's, our staff doesn't even know how to spell the words customer service, so don't expect a lot, our enchanting garden boasts potted flowers from the dollar store, our ice machine is on the fritz indefinitely, our thin walls make for a cozy experience with your neighbor, but hey- at least we only charge $225.00 a night! Enjoy your stay and don't mind the manager's building out back with the wood scraps dangling off the balcony!
Needless to say, I will NEVER return to this tourist trap again and I hope that by reading this I'm saving your wallet too! Forget staying in Calistoga- come here for dinner at Brannan's (INCREDIBLE FOOD) but sleep and spa in Sonoma!! Make yourself and your mother in-law happy, trust me...

IP: 204.86.42.50

twintooth
Junior Member
posted 04-18-2007 10:38 AM     Click Here to See the Profile for twintooth   Click Here to Email twintooth     Edit/Delete Message
We were spurred to write this, since we found Roman Spa Hot Springs Resort online in the first place. What a disappointment! After our not-so-great experience, we've read ALL the reviews online for the Roman Spa, and found a bunch of negative reviews buried under way too many gushing, glowing reviews that sound like they're written by the same person. (The owner?) Anyway. Here's what happened to us; We found the web site for Roman Spa and thought this would be a romantic getaway. We called and made reservations. But when we arrived, we realized that the chunk of money that we devoted to this "resort" was actually going to be spent on a MOTEL! We drove up to the office, and the word "Motel" stared us straight in the face from the large sign. We walked the grounds, searching for the "gardens" they advertised. No gardens. Just a few plants in planters around the office and pool. So we tried the "natural" hot springs pool. The water may be naturally heated by a geo-thermal aquafer, but my eyes were stinging from chlorine when we got out! So we went to our "European Inspired Lodgings" room. What!? It was just a regular motel room. And very old and plain at that...no coffee maker, no iron, no amenities. The walls were so thin that the noise from other guests kept us awake all night. The next day, we sought out their massage rooms...they were in a back alley and reminded us of a Tijuana brothel, so we passed on that experience. This place is not a resort. This place is exactly what the sign on the front of their office says, the word they avoided including on their web page - just an old Motel!

IP: 75.111.48.95

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