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  Napa Valley     [all categories]
  Napa Valley - Lodging
  Dr Wilkinson's Resort

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Author Topic:   Dr Wilkinson's Resort
Traveling Happy
Junior Member
posted 06-13-2009 02:42 PM     Click Here to See the Profile for Traveling Happy     Edit/Delete Message
I recently stayed at the resort and while the room was nice, and the spa was nice and the mineral pool indoors was wonderful, their followup service lacked sincerity. I accidentally left a watch and a pair of glasses in my room when I checked out. When I reached my next destination, I called the resort to see if they had been found. Housekeeping had found the items and once I identified them I was told they would be sent FedEx to my home. It has been 3 weeks and I have made numerous calls to the resort. They keep telling me mey items were sent, but cannot produce a tracking number or any information to substantiate this claim. IF you go for the spa BE SURE you do not leave anything behind or you may NEVER see it again!


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